Blog topic

AI for admins

Using AI on the org you actually run.

Claude and Salesforce: every way to connect them in 2026

Search for Claude and Salesforce and you'll find four different things: a Salesforce plugin inside Claude, Salesforce's own MCP servers, Claude running inside Agentforce and Slack, and MCP servers built for admins. Here is what each one does, who it's for, and how to connect it safely.

9 min read

Salesforce admin vs developer in the age of AI

AI can help an admin produce Apex or an LWC, but generating code is not the same as owning it. Here is a practical new boundary between admin and developer work.

6 min read

Agentforce, Einstein, or your own AI key?

Salesforce sells AI licensed per user for customer-facing agents. Most admin teams want something quite different — and the pricing reflects that mismatch.

6 min read